My Passport

This 4TB My Passport drive was shipped in from sunny Burbank in Southern California. The reported issue with the drive is that the data was not accessible to the user on any computer. The client had tried connecting the My Passport external hard drive to a few different computers in an attempt to recover their data, but they could not access it via the USB connection. Recover Data From WD My Passport External Hard Drive When plugged in, the computer would not recognize the drive at all or would ask if they wanted to format the drive for use. This drive had important data on it, so formatting for use was out of the question. If you have important data on a drive and your computer asks you if you would like to format the drive, always say no! Testing the My Passport external drive The first step to recover data from WD My Passport external hard drive is to diagnose it for any hardware-based issues. Any hardware based issues need to be addressed before … Read more